The Dormside Depot LLC Terms and Conditions Policy

Terms and Conditions

Agreement/Contract between Customer and The Dormside Depot, LLC

The general terms and conditions under which The Dormside Depot LLC operates, including the transportation / movement and storage of personal objects of Customer including, but not limited to, all appliances and parcels. The right to amend any portion of this agreement, and/or any other portion of the service provided, is fully reserved by The Dormside Depot LLC at all times.

SERVICES
The Dormside Depot LLC requires that the Customer be present at the time of pickup. The Dormside Depot LLC solely and fully reserves the right to store the Boxes at an appropriate storage facility of its choice. The Dormside Depot LLC will return the Boxes to the Customers at the times scheduled from a list chosen by The Dormside Depot LLC in regards to school and dormitory schedules in both the Spring and Fall semesters. The Dormside Depot LLC requires the Customer to agree
to be present at the date, time and location of the scheduled drop off under penalty of monetary fines as described below in the Pricing section. The Pick-up, Delivery, and Supply sections are not guaranteed by The Dormside Depot LLC for Customers who do not live in university housing. Modifications to the Terms and Conditions must be made separately, and at the time of purchase. If no agreements are made at that time, the Customer agrees to abide by reasonable provisions made by The Dormside Depot, LLC in its sole discretion. The Customer's belongings, including anything that is stored, transported, picked up and/or delivered by The Dormside Depot LLC and / or its shipping provider (hereinafter known as "Boxes"), shall become the possession of The Dormside Depot LLC limited to the duration of the storage period solely for storage purposes until the scheduled delivery date. The Customer agrees that he/she may only access his/her Box only with prior notice to The Dormside Depot LLC and must pay a fee described in the Pricing section below. If the Customer must change the scheduled delivery date and / or time, it must be made known to The Dormside Depot LLC at least twenty-five (25) days prior to the original date. The Customer understands that changes within the aforementioned time period will be assessed a fee as described in the Pricing section and the change will not be guaranteed by The Dormside Depot, L.LC.

PICKUP
The pickup of the Boxes from the Customer will take place either at the door of the Customer's room or at the entrance of the Customer's residence/dormitory, depending on applicable residency and / or university rules. The Customer understands that the Boxes will be delivered at the scheduled time with a window no greater than six (6) hours. The Customer agrees to be present, unless agreed upon in writing ten (10) days before the pickup date. Upon the fact that the Customer is not present, a monetary penalty found in the Pricing section may be applied.

DELIVERY
The Dormside Depot LLC is not liable for any damage of the Boxes and / or the Customer's belongings before pickup or after delivery. Delivery drop off times / dates / windows are similar to that listed in the aforementioned Pickup section. At the discretion of The Dormside Depot, LLC, depending on residency and / or university rules, the Boxes may be delivered to the Customer's room. The Customer understands that he / she may have to retrieve his/her Box from a common area or a mail room. The delivery date is the date when the Box is delivered to the Customer's room, a common area, or a mail room, and not the date when the Customer retrieves the Box. The Customer agrees to sign for the receipt of the Box at which time The Dormside Depot, LLC's liability ceases after 10 days. The Customer agrees that any damage to the Box must be noted at this time. The Customer must be present to do so. If the Customer is not present, a The Dormside Depot LLC representative will leave the Box at one of the aforementioned places and The Dormside Depot, LLC's liability ceases. In this case, the signature of a The Dormside Depot LLC representative will be evidence that the Box was delivered in good condition. Only damage to the exterior of the Boxes will be grounds to initiate an insurance claim as described in the Insurance section of this document. The Customer agrees that claims can only be made due to loss or damage caused by the negligence of The Dormside Depot, LLC.

SERVICE GUARANTEE
In the event The Dormside Depot LLC fails to uphold the aforementioned agreements, The Dormside Depot LLC will issue a credit in an amount which is the sole discretion of The Dormside Depot, LLC.

This is subject to the following conditions:
1. The Customer has not tampered with / removed any label from Boxes stored with The Dormside Depot LLC. The Box remains property of The Dormside Depot, LLC. 2. The Customer was present during pickup / delivery. 3. The Customer has provided The Dormside Depot LLC with all needed information. 4. The Customer notifies The Dormside Depot LLC in writing with a claim within eight (10) days of the agreed upon scheduled delivery. 5. Claims can not be made against The Dormside Depot LLC for any failure to delivery and / or pickup as agreed upon due to causes out of the control of The Dormside Depot LLC including, but not limited to, acts of God, refusal to accept and / or deliver the Boxes by the Customer, public authorities acting with apparent or actual authority, police acts, strikes, riots, civil unrest, accidents, hurricanes, acts of Godzilla, disruptions in ground transportation networks, such as weather phenomena and / or traffic, and other natural disasters.

COMMODITIES HANDLED AND RESTRICTIONS ON SERVICE
The Dormside Depot LLC has restrictions on the items stored. If these restrictions are not abided by the Customer, the Customer accepts full monetary responsibility and liability for any damages or losses to the Customer's Boxes and / or other Customer's Boxes due to the Customer's failure to acknowledge the restrictions. Upon purchasing a service from The Dormside Depot, LLC, the Customer agrees not the store belongs which are restricted by The Dormside Depot, LLC.

The Dormside Depot LLC shall not render storage service:
1. In the event that all articles within a single Box have a value of more than one hundred dollars ($100 USD), or that all articles within all collective Boxes have a value of more than five hundred dollars ($500 USD).
2. For belongings / items including hazardous materials and / or firearms.
3. For belongings / items prohibited by law or regulation of state, federal, of local government in the United States.
4. For belongings / items such as perishable items or any type of food or beverage.
5. For belongings / items in any liquid form.
6. For belongings / items such as jewelry, cash, any type of money in any form, and / or collectibles.
7. For belongings / items that are prohibited by The Dormside Depot LLC as listed on The Dormside Depot, LLC's Website.
The Dormside Depot LLC reserves the right to refuse any package for any reason. The Dormside Depot LLC reserves the right to open and inspect any package tendered to it. The Customer is the sole person responsible for the safe packing of the Boxes. The Customer understands that he/she must sufficiently pack the Box in order to withstand some shock, compression and vibration, and other movements of normal transportation. The Dormside Depot LLC assumes no liability for damage due to poorly packed Boxes.

PAYMENT
The Customer agrees to pay in total at the time of ordering the service and /or supplies from The Dormside Depot, LLC. The Customer also agrees to be bound to and pay any and all fees listed in the Pricing section that may be applicable. The Customer agrees to pay by a valid credit card or PayPal account. The Dormside Depot LLC reserves the right to hold any Customer's Boxes or belongings until all assessed fees are paid in full. The Customer agrees to give the right to The Dormside Depot to charge the Customer's credit card / PayPal account any outstanding fees before delivery of the Customer's belongings. Any prior agreements for scheduled times are null if the Customer does not pay his/her balance in full. The Customer understands that he/she remains indebted to The Dormside Depot LLC for any rejected / invalid form of payment or for any other reasons that causes The Dormside Depot LLC not to receive owed money. As previously mentioned, the holding of belongings by The Dormside Depot LLC and / or delay of delivery may occur. Additional fees may also apply as per the Pricing section.

PRICING
Pricing for the services can be found on the The Dormside Depot LLC Web Site (http://www.dormsidedepot.com) which are subject to change without notice. Furthermore, The Dormside Depot LLC reserves the right to charge and the Customer agrees to pay additional fees charged due to additional costs incurred by The Dormside Depot arising from Customer's failure to adhere to Terms of Service. All fees are per-Box. Fees outside of the standard service fees may be charged for: Redelivery After Failed Attempt -$75, Summer Access - $200, Pick-Up or Delivery Outside Standard Dates - $75, Late Change of Delivery Day or Location - $50, Billing Fee - $20, Additional Abandonment Fees - Equal to Costs incurred in the case that the items are not claimed by the Customer.

INSURANCE
The Dormside Depot LLC protects / insures all Boxes in the case of loss or damage automatically for up to one hundred dollars ($100 USD). The customer acknowledges that no single Box has a value of more than one hundred dollars ($100 USD) and that The Dormside Depot LLC is not liable to pay any single Customer more than five hundred dollars ($500 USD) in aggregate. The value recorded by the Customer must not exceed one hundred dollars ($100 USD). The Customer agrees that the actual value of the Boxes is less than or equal to the recorded value. Additional insurance, exceeding the one hundred dollars ($100 USD) may be purchased from outside vendors. All items stored will be insured for the same amount of money. The insurance rate is specified on The Dormside Depot LLC Website. The Dormside Depot LLC's insurance policy has certain restrictions which will be further described. The Customer agrees to assume all risk of loss or damage. The Dormside Depot LLC and The Dormside Depot, LLC's agents, affiliates, authorized representatives and employees are not responsible for any loss, liability, claim, expense, damage to property or injury to persons that could have been insured but was not (including without limitation any loss arising from the active or passive acts, omission or negligence of The Dormside Depot LLC or its agents, affiliates, authorized representatives and employees).

The Dormside Depot LLC's insurance does not cover:
1. Cash and any other monetary item.
2. Jewelry and collectables.
3. Unpacked items.
4. Damage that existed prior to the use of the service.
5. Damage to equipment, including by not limited to electronic equipment to which there is no evidence of physical damage.
6. Fragile items such as mirrors.
7. Belongings that have intangible or sentimental value.
8. Damage due to normal handling and transportation.
9. Damage that is concealed.
10. Poorly or inadequately packed items.
11. Damage to storage containers.
12. Damages due to forces outside the control of The Dormside Depot, LLC such as natural disasters.
13. Damage to items after The Dormside Depot LLC's liabilities cease.
14. Damage due to the packing of aforementioned restricted items.

As previously mentioned, Boxes must exhibit physical damage to the exterior of the packaging before any liability by The Dormside Depot LLC is triggered. The Dormside Depot LLC will not be liable for any damage that is concealed or is within an undamaged package and the Customer releases The Dormside Depot LLC from any damage within this realm. The Dormside Depot LLC will not be held liable for this type of damage. As previously mentioned, the Customer is held responsible and is monetarily liable for damage that his / her belongings cause to other Customer's belongings due to failure to adhere to Terms of Service. The Dormside Depot, LLC's maximum liability for any claim is limited by the terms included in this Agreement. All insurance coverage is limited to the period in which the Customer's possessions are in the custody of The Dormside Depot LLC beginning after pickup and ending after delivery as described above.

CLAIMS
If a claim is to be made, the damaged package must be inspected by and in the presence of a The Dormside Depot LLC representative at the time of delivery to confirm any claims. The Box must be opened at that time for The Dormside Depot LLC representative to assess and document the damage. The Customer must notify The Dormside Depot LLC representative at the time of delivery if a Box is lost and sign the proper documents. Missing items must be handled in a similar manner. If the Customer is not present, a The Dormside Depot LLC representative will determine if there is any damage or loss. All claims must be made by requesting a claim form from The Dormside Depot, LLC. If no claim is made within ten (10) days of delivery, it shall be determined that there is no claim present and any claim after that time will not be honored. The Dormside Depot LLC will process any legitimate claim within thirty (30) days of receipt. The Dormside Depot LLC will pay the lesser of the following: a) cost of restoring the item, replacing the item, or the amount of insurance on the package ($100). The Dormside Depot LLC shall have no liability if a any claim payment that is refused by the Customer.

ABANDONMENT
The Dormside Depot LLC retains the right to assume ownership of any Box that is unclaimed after December, 30 of the service year. The Customer agrees to pay The Dormside Depot LLC any fees that it incurs for shipping to the permanent address provided by the Customer or disposal of any abandoned items.

EXTENDED PERIOD STORAGE PRICING
Purchasing storage entitles the customer to storage for the period between the pickup time they select and the delivery time they select. Delivery times are typically set up 3 times per year (end of summer, end of fall semester, end of spring semester). If a customer intends to store their Box for multiple periods, they must contact The Dormside Depot LLC to arrange additional payment. If the Dormside Depot LLC is not contacted regarding extended period storage, Boxes will returned according to the Fall Delivery schedule.

CANCELLATION POLICY
No customer may cancel an order before seven (7) days and/or one (1) week of their given campus' first day of moveout. Whichever comes first in the previous statement is applicable.

LIMITATION OF LIABILITY AND REMEDIES
THE DORMSIDE DEPOT LLC SHALL NOT BE RESPONSIBLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES AS A RESULT OF ITS FAILURE TO PERFORM ANY OBLIGATIONS HEREUNDER. THE SOLE AND EXCLUSIVE REMEDY THAT A CUSTOMER IS ENTITLED TO WITH RESPECT TO ANY BREACH OF AN OBLIGATION BY WEST COAST LLC IS TO MAKE A CLAIM OF NO MORE THAN $100 PER BOX AS SPECIFIED IN THE INSURANCE SECTION OF THIS AGREEMENT. IN NO CIRCUMSTANCES SHALL THE DORMSIDE DEPOT LLC BE LIABLE TO CUSTOMER FOR ANY AMOUNT IN EXCESS OF $100 PER BOX OR $500 IN AGGREGATE. It is understood that West Coast LLC is not an insurance company or insurance broker and is not a professional mover, common carrier, or storer, and waives and shall not hold West Coast LLC to compliance of any local, state or federal laws regarding the same.

APPLICABLE LAW
This Agreement shall be governed, interpreted, and construed according to the law of the State of Pennsylvania. The Customer agrees that any court action pertaining to this agreement shall be conducted in courts in the State of Pennsylvania.

ENTIRE AGREEMENT
The Customer acknowledges that there are no representations, warranties, or Agreements by or between the parties which are not fully set forth herein. No individual inclusive of representatives of The Dormside Depot LLC or The Dormside Depot, LLC's agents is authorized to make any representations, warranties, or Agreements other than as expressly set forth herein.

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